Premium Mushroom Jerky
100% All Natural     

Returns & Exchanges

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Your complete satisfaction is our goal.

Retail Customer Satisfaction Guarantee.

We sell only the highest-quality products. If for any reason an item you purchase does not meet your personal standards or needs, return it for a full refund-no questions asked!


Question: MY JERKY HAD MOLD IN IT!?

Answer: Hearing this is like nails on a chalkboard to our team. While we cannot prevent our packaging from being damaged during distribution and storage, we take responsibility for our product and your satisfaction. Contact us immediately for a full refund and rundown of what happened. We want to make sure it doesn’t happen again. At every stage of production, we work to prevent any mold or contamination, including the oxygen absorber included in your package.


SHIPPING INFO:

At this time we only ship in the Continental United States.

For orders needing an expedited delivery, please call our customer service department at (707) 326-6308 to receive additional assistance.

Jewels of the Forest will only accept shipments to a valid street address. We do not deliver to P.O. Boxes. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted. If a P.O. Box, APO or FPO is the only address available, please call our customer service department for further assistance at (707) 326-6308. For our Alaska and Hawaii customers, please contact customer service for a current shipping quote.

If during checkout you receive an “Invalid address” or “We are unable to ship to your location” notification, please either choose a different delivery address or contact our customer service department at (707) 326-6308.

For Wholesale Shipping Information, please call our customer service department for further assistance at (707) 326-6308.


RETURNS:

All purchases at shroomjerky.com are covered by our 30-day unconditional money-back guarantee. (Returns, exchanges, refunds and replacements will not be processed after 30 days of date of delivery.)  If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping and handling).

Items should be sent to the shipping address provided below.  A refund for the original amount paid will be issued to you, via the same payment method when purchased, once your product has been received and processed by our warehouse.

Ship all Returns to:

Jewels of the Forest
c/o Product Returns
P.O. Box 1169
Occidental, CA 95465


Customer Service

At Jewels of the Forest we feel that it is an honor and privilege to serve your nutritional supplement needs.  We continually strive for complete customer satisfaction.  Please feel free to contact our customer service representatives with any questions, concerns or comments that you may have.  We are here to serve you!

Customer Service/Orders (707) 326-6308 or

info@shroomjerky.com

fungi@mycolabsolutions.com